Shipping Policy
Niva Sleeps
We aim to provide a smooth and transparent ordering and delivery experience. Below you’ll find clear information about our processing times, shipping methods, and delivery expectations.
Order Processing Time
Once an order is placed, it is processed within 1–3 business days.
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Orders placed on weekdays are usually processed within 1 business day
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Orders placed on Friday evenings, weekends, or holidays may take slightly longer
After processing, your order is dispatched for delivery.
Estimated Delivery Time
After dispatch, delivery takes an average of 8–12 business days.
Please note:
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Delivery times are estimates and may vary due to customs, carrier delays, or peak periods
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Once shipped, we have limited control over transit times
Shipping Costs
✅ Free shipping on all orders
We cover the shipping costs for every order. There is no minimum order value required.
Free shipping applies to standard delivery only and does not include any potential customs duties or import taxes, if applicable.
How to Place an Order
Ordering at Niva Sleeps is simple and secure:
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Visit the product page and click “Add to Cart”
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Verify that you have selected the correct product variant
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Click “Proceed to Checkout”
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Enter your correct shipping and contact details
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Review your information and continue to payment
Please ensure all details are accurate. Incorrect addresses may result in delivery delays or failed delivery.
Payment Methods
All payments on Niva Sleeps are processed in a secure SSL-encrypted environment.
We accept:
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Credit cards (Visa, Mastercard, Maestro, AMEX)
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PayPal
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Klarna (Buy now, pay later)
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EPS
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Instant / online banking (where available)
After selecting your payment method, click “Complete Order” and follow the on-screen instructions.
Order Shipment
To keep product prices fair, we ship orders in bulk batches once processing is complete. This allows us to optimize logistics and reduce operational costs.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Delays & Exceptional Circumstances
While we do our best to meet estimated delivery times, delays may occasionally occur due to:
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High order volumes
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Customs inspections
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Carrier or logistical disruptions
We appreciate your patience and understanding in such cases.
Need Your Order Urgently?
If you require urgent dispatch, please contact our customer support before placing your order.
📧 Email: info@nivasleeps.com
Our support team will be happy to advise you on available options.